Last updated: October 03, 2026
The data controller for this Service is:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain the Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product optimization and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
| Marketing communications (optional) | User consent |
We may aggregate or de-identify data for statistical analysis. Such data cannot be linked to specific individuals.
| Type | Purpose | Can be disabled |
|---|---|---|
| Strictly necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
| Marketing (optional) | Targeted advertising and performance measurement | Yes |
Analytics tools used: [Specify tool names and link to their privacy policies, e.g., Google Analytics]. You can adjust preferences through your browser settings or our Cookie Management Center.
We do not sell your personal information, including "selling" as defined by applicable laws such as CCPA. We only share your information in the following circumstances:
In the event of a security incident affecting your rights, we will notify you and relevant regulatory authorities within 72 hours of discovery. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Disposal |
|---|---|---|
| Account Information | During active period; 2 years after account deletion | Delete or anonymize |
| Transaction Records | As required by law, typically 7 years | Delete or archive |
| Customer Support Records | 3 years | Secure deletion |
| Security Audit Logs | 12 months | Secure deletion |
To exercise the following rights, contact us. We will process requests within 30 calendar days.
| Right | Description |
|---|---|
| Right to be informed | Understand what data we collect and how we use it |
| Right of access | Obtain a copy of your personal data |
| Right to rectification | Correct inaccurate or incomplete information |
| Right to erasure | Request deletion of data under specific conditions |
| Right to restrict processing | Pause data processing under specific circumstances |
| Right to data portability | Obtain your data in machine-readable format |
| Right to object | Object to processing based on legitimate interests or marketing |
| Right to withdraw consent | Withdraw consent for processing based on consent |
If you believe we have not handled your data properly, you have the right to file a complaint with your local data protection authority.
With your consent, we may send marketing information related to [specify types of marketing content] via email, SMS, or in-app notifications. You may unsubscribe at any time: click the "unsubscribe" link in emails, disable marketing notifications in Account Settings, or contact us. Unsubscribing does not affect service-essential notifications (such as billing, security reminders).
Our servers and partners may be located in [specify main regions, e.g., Singapore, United States]. For cross-border transfers, we protect data security through:
This Service is intended for users aged 18 years and above. We do not intentionally collect information from minors below this age. If you believe your child has provided us with information, please contact us immediately, and we will delete it as soon as possible.
This Service may contain links to third-party sites or integrate with third-party services. This Policy applies only to information we collect directly. We are not responsible for third parties' data practices. We recommend reviewing their policies before use.
For material changes, we will notify you at least 15 days in advance via platform announcement or your registered email and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance.